Support

Seridian VPN is made by Seridian LLC. If something isn't working, or you have a question about your account, servers or connections, we're happy to help.

Contact us

Email support@seridian.dev from your account's email address, or use the form below. Tell us which app and device you're using (web, Windows, macOS, Linux, Android or iPhone), what you expected, and what happened instead.

Never send us passwords, connection files or private keys; we'll never ask for them.

Send an issue or request

It's emailed to support@seridian.dev. Signed in, you can attach up to three screenshots; they're deleted from our servers once the email is sent.

Help and policies

• Frequently asked questions — Plans, servers, mesh, site-to-site and how the apps connect.
• Downloads — The desktop, Android and iPhone apps, and how to install them.
• Privacy policy — What we store, why, for how long, and who processes it.
• Terms of service — The agreement for using Seridian VPN.
• Refund policy — Payments, cancellations and refunds.
• Delete your account — How to delete your account and data from any app.